Costa Rica News – 1,300 people have reported being defrauded by calls that appear to come from banks.
The OIJ suspect that inmates use an application to make the victims believe the communications are legitimate.
Calls come from various numbers but one of them is the same number used by Banco Nacional, 2212-2000. Victims are even put on hold, hear the normal hold message from the bank, and are transferred to “supervisors.”
Victims may be told that their accounts will be frozen without providing updated information. The calls seem normal in that the “agents” already have much personal information including account numbers and how many accounts the person has.
Banco Nacional stresses that they are not conducting any telephone campaigns to update data or generate IBAN codes.
These calls should be reported and no personal information given out. Alarmingly, the bank does not know how the callers have information that only bank personnel should have.
